Privacy Policy

JiffyLubePay.com

Effective Date: June 19, 2026

This Privacy Policy describes how JiffyLubePay.com (“we,” “us,” or “our”), operated by Shire Development & Marketing, collects, uses, and protects information when you visit or make a purchase through our website (the “Service”). By using the Service, you agree to the collection and use of information as described in this policy.

We do not sell products or services to residents of California. For information about your state privacy rights, see Section 10 below.

1. Information We Collect

1.1 Information You Provide

When you make a purchase or contact us, we may collect:

•  Full name

•  Email address

•  Phone number

•  Billing and mailing address

•  Payment information (processed securely by our payment processor; we do not store full card numbers)

•  Vehicle information (year, make, model) where relevant to your purchase

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

•  IP address

•  Browser type and version

•  Pages viewed and time spent on the site

•  Referring URLs

•  Device type and operating system

This data is collected via cookies and similar tracking technologies (see Section 3).

2. How We Use Your Information

We use the information we collect to:

•  Process and fulfill your orders

•  Send order confirmations, receipts, and customer service communications

•  Improve the website and our product offerings

•  Detect and prevent fraud or unauthorized access

•  Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies — small data files stored on your device — to recognize returning visitors, remember preferences, and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the Service may not function properly without them.

We may also use third-party analytics tools (such as Google Analytics) that place their own cookies. These tools collect aggregated, anonymized data about site usage and do not identify individual users.

4. Service Providers and Third Parties

We share personal information with third-party service providers only as necessary to operate the Service, including:

•  Payment processors (to handle transaction data securely)

•  E-commerce and hosting platforms

•  Email and communications providers

•  Analytics providers

These service providers are contractually obligated to use your information only to perform services on our behalf and may not use it for their own purposes.

We may also disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our business, customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations. When information is no longer needed, we delete or anonymize it.

6. Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

If you have reason to believe your interaction with us is no longer secure, please notify us immediately at support@jiffylubepay.com.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

8. Children’s Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at support@jiffylubepay.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the Effective Date above. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

10. Your State Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information under applicable state privacy laws, including the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), and Nevada SB 220. We extend the core choices below to all U.S. visitors.

Do Not Sell or Share My Personal Information. We do not sell your personal information for money. We use Google Analytics, a third-party analytics service, which collects aggregated data about site usage. To the extent this constitutes “sharing” of personal information under applicable state laws, you may opt out at any time by:

      Selecting “Cookie Preferences” in the footer of our Site and adjusting your analytics preferences; or

      Enabling a recognized opt-out preference signal, such as the Global Privacy Control (GPC), in your browser. We honor GPC signals for the browser and device on which they are enabled.

Your rights. Subject to your state’s law and applicable exceptions, you may have the right to:

      Know and access the personal information we collect about you;

      Request correction of inaccurate personal information;

      Request deletion of your personal information;

      Opt out of the sale or sharing of your personal information and of targeted advertising; and

      Not receive discriminatory treatment for exercising these rights.

How to exercise your rights. To submit a request, contact us at support@jiffylubepay.com. We will verify your request as required by law and respond within the timeframe your state’s law requires. You may designate an authorized agent to make a request on your behalf.

Appeals. If we decline your request, you may appeal by contacting us at support@jiffylubepay.com with the subject line “Privacy Appeal.”

Categories of information collected. We collect the following categories of personal information:

      Identifiers — name, email address, IP address, device and browser information

      Commercial information — purchase history (prepaid oil change packages), billing address, payment method details (processed by our payment processor; we do not store full card numbers)

      Internet/network activity — pages visited, time on site, referring URLs, collected via Google Analytics for site analytics purposes only

We share personal information only with our payment processor, hosting/e-commerce platform, and Google (for analytics). We do not use advertising pixels or share personal information with advertising networks.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Shire Development & Marketing

Email: support@jiffylubepay.com

Website: jiffylubepay.com

JIFFY LUBE and the JIFFY LUBE design mark are registered trademarks of Jiffy Lube International, Inc. This website is owned and operated by Shire Development & Marketing and is not affiliated with Jiffy Lube International, Inc.